Scania goes high-tech with tailored maintenance services


We live in the age of smart technologies and the connectivity of everything, the global internet that is stepping far beyond the confines of a computer.

The latest smartphones have apps with which we can manage home from work or anywhere.Air-conditioners can be turned on ready for arrival from work, the TV can even be turned on and a channel selected so it is talking to us as we walk through the door.

All very frivolous, for sure, but the same telematic systems allow livestock producers to check dam and tank levels, water flow to troughs, water being used by livestock, rainfall and a dozen other variables with a glance at a smartphone. Road transport, of course, hasn't escaped the efficiencies wrought by telematics.


Early in 2017 Scania Trucks launched an Optimised Maintenance System based on deep analysis of engines and drive lines that tailor service intervals to the needs of the individual truck.

Scania's new flexible maintenance plans are based on connectivity and the vehicle's actual use. The result is significantly greater maintenance precision. Every truck gets exactly the right type of maintenance at exactly the right time, yet spends less time at the workshop and more time working, compared with traditional fixed maintenance plans regulated by the calendar or distance travelled.

Scania Maintenance with Flexible Plans provides the customer with the option to have servicing intervals set to meet the exact needs of each truck, determined by how it is used, what loads it carries and over what terrain.

Such maintenance programs are tightly connected to telematics data and rely on what’s coming to be known as the “connected truck.


A step-change for the good


'Over the past 30 years, while the focus on improving fuel efficiency has endured, operating environment priorities have changed as much as the on-board technology has evolved. Now maintenance makes a step-change for the good' - says Claes, the Head of Service Concepts at Scania.

Scania Maintenance with Flexible Plans provides the customer with the option to have servicing intervals set to meet the exact needs of each truck, determined by how it is used, what loads it carries, and over what terrain.

Once your Scania Flexible Plan is in place, intervals between scheduled maintenance might shorten or get longer; it all depends on how each vehicle is used. Either way, our Flexible Plans guarantee that with optimised service intervals planned in advance, productivity will be maximised and disruption to daily activity will be decreased.


Service requirenments are determined by usage, not the km


“Scania Maintenance with Flexible Plans is based on the idea that all trucks are connected and it is their actual usage data, rather than the traditional mileage or calendar method, which determines how they are to be serviced, according to the specific maintenance contract between Scania and the individual customer,” says Sean Corby, Scania Australia National Manager After Sales.

“This may mean that oil-change intervals could be as far apart as 150,000 km, provided the operating conditions are suitable and so long as Scania’s long-life oil is used.


The right amount of service at the right time 


Correctly calibrating maintenance has a major impact on important whole-of-life factors such as availability and resale values.

A vehicle that receives exactly the right amount of service, at the right time, will be working longer, and generating revenue for more days, and retain its residual value better.


It is also possible to efficiently combine various service operations and perform preventive maintenance in order to reduce the time that the vehicle is idle, to maximise uptime and revenue possibilities. Unplanned visits to the workshop between service appointments can be minimised, which also facilitates the work of transport planners.

“There is a very high degree of reliability, and we can determine the actual need for service with a great deal of precision,” says Claes. “The (previous concept of) set maintenance plans resulted in vehicles being serviced too frequently or too infrequently. The best scenario is when every vehicle receives the exact amount of maintenance it needs.”


Source: Fleet Auto News, 2017; Scania Official Website, 2017; Big Rigs, 2017.



Friday Feb 17, 2017