Among Microsoft’s many products and services is Dynamics AX, which is a piece of business software created by the company. Its aim is to aid businesses in managing their back-end operations, which are necessary to keep them running from day to day. These operations include businesses intelligence and warehouse management, as well as HR and manufacturing. The software was launched in 2003 with five products, and has only continued to expand since then. In 2016, Microsoft combined its CRM products with its ERP products to create one umbrella known as Dynamics 365.

This software is specifically aimed towards medium and large sized businesses, who often have more complex back-end operations. Although its versatility makes it suitable for plenty of different industries, in practice those that use it the most are within the retail, manufacturing, and distribution sectors. Currently AX Navision is in use in 118 countries using 24 different languages, and the total number of customers is over 20 000.

There are many reasons as to why the software would be attractive to a business. For one, it helps them to synchronise their operations across the company, enhance visibility for the organisation, improve their finances in terms of income and control, and achieve compliance. This helps to boost productivity and, in turn, profits.

Source: www.nigelfrank.com